At Chandrawat Desert Camp, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information. By using our website and services, you consent to the practices described in this policy.
Information We Collect
Personal Information
When you make a reservation or contact us, we may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Payment information
- Address
- Identification details (for check-in purposes)
Non-Personal Information
We may also collect non-personal information about your visit to our website, such as:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of your visit
- Log Data
Like many website operators, we collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This data helps us analyze and improve our website’s performance and user experience.
How We Use Your Information
To Provide Services
Reservations: We use your personal information to process and confirm your reservations, including payment processing.
Communication: We use your contact information to communicate with you regarding your booking, respond to your inquiries, and provide customer support.
Check-In: Your identification details are used for verifying your identity upon check-in.
To Improve Our Services
Website Experience: Non-personal information helps us understand how our website is used and how we can improve its functionality and user experience.
Personalization: We may use your information to personalize your experience and offer recommendations based on your preferences.
Sharing Your Information
Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in providing our services, including:
- Payment processors
- IT service providers
- Marketing and communication partners
These third parties are required to handle your information securely and use it only for the purposes specified by us.
Promotional Partners
We work with various promotional partners, such as Google Ads and Meta Ads, to advertise our services. These partners may use cookies, web beacons, and other technologies to collect information about your activities on our website and other sites to provide you with targeted advertising based on your interests. You can opt out of targeted advertising through the settings provided by these partners.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
- Secure servers and networks
- Encryption of sensitive data
- Regular security audits
Despite these measures, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how you use our website and enable certain features. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
Children Policy
Chandrawat Desert Camp does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records. If you believe that we might have any information from or about a child under 13, please contact us.
Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request the deletion of your personal information, subject to certain exceptions
- Object to the processing of your personal information
- Withdraw your consent to the use of your personal information at any time
To exercise any of these rights, please contact us at info@chandrawatdesertcamp.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our website and services constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@chandrawatdesertcamp.com
Phone: +91-9509931501
Thank you for trusting Chandrawat Desert Camp with your personal information. We are committed to ensuring your privacy and security.
